Your privacy matters to bongo77. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep it straightforward — no legal jargon designed to confuse.
Your data, your rights. Bongo77 is committed to handling your personal information responsibly. This privacy policy applies to all users of the bongo77 platform at bongo77.io. By registering an account or using the bongo77 platform in any way, you acknowledge that you have read and understood this policy.
Bongo77 takes your privacy seriously. We collect personal data only when it is necessary to provide you with a safe, functional, and enjoyable gaming experience. We do not collect data for the sake of it, and we do not sell your personal information to third parties for marketing purposes.
This bongo77 privacy policy is designed to be clear and readable. If you have questions about anything in this document, you can contact the bongo77 privacy team at [email protected] at any time. We aim to respond to all privacy-related enquiries within 72 hours.
This policy should be read alongside the bongo77 Terms and Conditions, which govern your overall use of the platform. Together, these documents form the complete agreement between you and bongo77 regarding your account and your data.
Bongo77 collects the following categories of personal data from players and platform users:
Minimum Data Principle: Bongo77 only collects the data that is genuinely needed to operate the platform, verify your identity, process payments, and comply with legal obligations. We do not collect sensitive data such as racial or ethnic origin, religious beliefs, or health information unless specifically required by law.
Bongo77 collects your personal data through the following channels:
Bongo77 uses your personal data for the following purposes. We only process your data where we have a lawful basis to do so — either because it is necessary to fulfil our contract with you, because we have a legal obligation, or because we have a legitimate interest that does not override your rights.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Creating and managing your bongo77 account | Identity, contact, account data | Contract performance |
| Processing deposits and withdrawals | Payment method, transaction data | Contract performance |
| Verifying your identity (KYC) | Verification documents, identity data | Legal obligation |
| Preventing fraud and money laundering | Transaction data, technical data | Legal obligation / Legitimate interest |
| Providing customer support | Contact data, account data | Contract performance |
| Sending account notifications and updates | Email address, phone number | Contract performance |
| Improving the bongo77 platform | Usage data, technical data | Legitimate interest |
| Responsible gaming monitoring | Gaming activity, transaction data | Legal obligation / Legitimate interest |
| Sending promotional communications (with consent) | Email address, phone number | Consent |
Bongo77 does not use your personal data for automated decision-making that produces significant legal effects without human review. If you have concerns about how your data is being used, contact us at [email protected].
Bongo77 does not sell your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
To process your deposits and withdrawals, bongo77 shares relevant payment details with bKash, Nagad, and Rocket. These providers operate under their own privacy policies and are responsible for the security of data within their systems.
Bongo77 uses third-party KYC service providers to verify the identity of players. Your identity documents and personal details may be shared with these providers solely for verification purposes. All KYC providers used by bongo77 are bound by strict data processing agreements.
Bongo77 may be required by law to share your personal data with regulatory bodies, law enforcement agencies, or financial intelligence units. In such cases, bongo77 will comply with the legal requirement and, where permitted, will notify you that your data has been requested.
Bongo77 uses third-party technology providers to operate the platform, including game providers, hosting services, and analytics tools. These providers access only the data necessary to perform their specific function and are contractually prohibited from using your data for any other purpose.
No Data Sales: Bongo77 will never sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third party. Your data is used only to operate and improve the bongo77 platform and to meet our legal obligations.
Bongo77 uses cookies and similar technologies on the bongo77.io website and mobile app. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how players use the platform.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bongo77 platform.
Bongo77 retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The specific retention periods are as follows:
After the applicable retention period, bongo77 will securely delete or anonymise your personal data so that it can no longer be linked back to you.
Bongo77 takes data security seriously and implements a range of technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
Security Incident Response: In the unlikely event of a data breach that affects your personal information, bongo77 will notify affected players promptly and take immediate steps to contain and remediate the incident. We will also report the breach to relevant authorities as required by law.
As a bongo77 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request". We will respond within 30 days.
The bongo77 platform is strictly for adults aged 18 and over. Bongo77 does not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.
If you believe that a minor has accessed the bongo77 platform, please contact us immediately at [email protected] so we can take appropriate action.
Bongo77 may update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification and update the effective date at the top of this page.
We encourage you to review this bongo77 privacy policy periodically. Continued use of the bongo77 platform after any update constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this bongo77 privacy policy or the way we handle your personal data, please get in touch:
This privacy policy was last reviewed and updated in January 2025. Bongo77 is committed to keeping this policy current and accurate. If anything here is unclear, please reach out — we are happy to explain.
Bongo77 respects your right to control your own personal information. Here is a summary of the rights you can exercise at any time.
You can request a copy of all personal data bongo77 holds about you. We will provide this in a clear, readable format within 30 days of your request.
If any of your personal data held by bongo77 is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
In certain circumstances, you can request that bongo77 delete your personal data. Note that legal retention obligations may prevent full erasure in some cases.
You can ask bongo77 to limit how we use your data in certain situations, for example while a dispute about accuracy is being resolved.
Where technically feasible, you can request your personal data in a structured, machine-readable format so you can transfer it to another service.
You can object to bongo77 processing your data for direct marketing at any time. You can also object to processing based on legitimate interests in certain circumstances.
Privacy is not just a policy document at bongo77 — it is built into how the platform operates every single day.
Every piece of data you send to bongo77 is encrypted in transit using TLS. Your account credentials, payment details, and personal information are protected at every step.
Bongo77 will never sell your personal data to advertisers or data brokers. Your information is used only to run your account and meet our legal obligations — nothing else.
The table in Section 4 of this policy shows exactly what data bongo77 uses, for what purpose, and on what legal basis. No hidden processing, no vague explanations.
Submit a data rights request to bongo77 and we will respond within 30 days. Most requests are handled faster. Your rights are taken seriously, not treated as an inconvenience.
Every third party that handles bongo77 player data is bound by a data processing agreement. They can only use your data for the specific purpose bongo77 has authorised.
This bongo77 privacy policy is reviewed regularly to keep it accurate and up to date. When things change, we tell you — we do not quietly update the policy without notice.